General Manager – Event Space with Flower Garden (Location Pattaya)

SSUP Corporate

Coordinate and oversee diverse events, including MICE, weddings, new product launches, and photoshoots.
Ensure seamless execution of events, meeting and exceeding client expectations.
Work closely with the events team to create memorable experiences.
Meets with guests during pre- and post-events to obtain feedback on quality of product (e.g., meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
Supervise the on-site Cafe operations, managing menu planning, inventory, and quality control.
Oversee housekeeping operations to maintain a clean and welcoming environment.
Manage Mechanical & Electrical (M&E) systems for optimal functionality.
Implement security protocols to ensure the safety of guests and property.
Work with landscaping professionals and on-site gardeners to maintain the flower garden, ensuring it aligns with seasonal themes and enhances the overall aesthetics.
Collaborate with landscaping professionals to continually improve and innovate the outdoor space.
Lead and manage the human resources function, including recruitment, training, and performance evaluations.
Foster a positive work culture and team collaboration among staff members.
Uphold high standards of customer service, addressing guest inquiries and concerns promptly and professionally.
Ensure all customers complaints are taken seriously and discussed with the respective departments if necessary. Implement customer feedback mechanisms to enhance overall satisfaction.
Work with agencies to create attractive visuals and contents for the web site, social media account of the event space.
Manage the social media and PR team to promote the event space and cafe to attract customers.
Build and maintain close relationships with relevant media ensuring cost-effective and inventive ways to increase brand awareness with effective and measurable campaigns (Online/Offline).
Perform other duties as assigned.

Coordinate and oversee diverse events, including MICE, weddings, new product launches, and photoshoots.
Ensure seamless execution of events, meeting and exceeding client expectations.
Work closely with the events team to create memorable experiences.
Meets with guests during pre- and post-events to obtain feedback on quality of product (e.g., meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
Supervise the on-site Cafe operations, managing menu planning, inventory, and quality control.
Oversee housekeeping operations to maintain a clean and welcoming environment.
Manage Mechanical & Electrical (M&E) systems for optimal functionality.
Implement security protocols to ensure the safety of guests and property.
Work with landscaping professionals and on-site gardeners to maintain the flower garden, ensuring it aligns with seasonal themes and enhances the overall aesthetics.
Collaborate with landscaping professionals to continually improve and innovate the outdoor space.
Lead and manage the human resources function, including recruitment, training, and performance evaluations.
Foster a positive work culture and team collaboration among staff members.
Uphold high standards of customer service, addressing guest inquiries and concerns promptly and professionally.
Ensure all customers complaints are taken seriously and discussed with the respective departments if necessary. Implement customer feedback mechanisms to enhance overall satisfaction.
Work with agencies to create attractive visuals and contents for the web site, social media account of the event space.
Manage the social media and PR team to promote the event space and cafe to attract customers.
Build and maintain close relationships with relevant media ensuring cost-effective and inventive ways to increase brand awareness with effective and measurable campaigns (Online/Offline).
Perform other duties as assigned.

Qualifications

Proven experience in a managerial role within the events or hospitality industry.
Strong organizational and leadership skills with P&L management experience.
Experience in F&B operations.
Familiarity with facilities management, landscaping, and garden maintenance.
Knowledge of social media and influencer trends.
Excellent customer service mindset, strong interpersonal and communication skills.
Ability to handle multiple tasks simultaneously.

Proven experience in a managerial role within the events or hospitality industry.
Strong organizational and leadership skills with P&L management experience.
Experience in F&B operations.
Familiarity with facilities management, landscaping, and garden maintenance.
Knowledge of social media and influencer trends.
Excellent customer service mindset, strong interpersonal and communication skills.
Ability to handle multiple tasks simultaneously.

Join The Winning Team

back to careers page